What is your policy on exchanges and returns?

Most alcohol purchases are final sale. Exceptions may apply when:

• An item arrives damaged in transit
• You receive an item different from what you ordered
• We authorize another remedy
• A return or refund is required by applicable law

Damaged or incorrect items must be reported within 48 hours of delivery. Include your order number and clear photographs of the product, shipping box, packaging, shipping label, and any visible damage.

Please keep the product and all packaging until we confirm they may be discarded.

Depending on the circumstances and product availability, we may offer a replacement, comparable item, store credit, full or partial refund, or another reasonable resolution. Limited and allocated items may not be replaceable.

We do not provide refunds for a change of mind, personal taste, duplicate purchase, unwanted gift, or failure to review the product description.

Original shipping and related delivery charges are generally non-refundable unless the issue resulted from our error or applicable law requires otherwise.

Review our complete Refund Policy for additional information, or submit a request for help with an order.